Law Enforcement Equipment at its Finest! For more information about the our Custom Load Bearing Vests, read the PoliceOne.com Article and Mayo Health Clinic Load Bearing Vest Study below. Mayo Health Clinic and UW Eau Claire Article PoliceOne.com Article We've made it very easy for you to order your custom load bearing vest directly from our website. We are your one-stop-shop for load bearing vests that are custom made to your exact measurements, to the size of your existing body armor panels, and with custom pockets that will fit your specific equipment. We can position your equipment pockets for handcuffs, radio, taser, magazines, OC, custom pockets, etc. exactly where you would like them. After following our simple ordering process, one of our customer service representatives will contact you to confirm the information and ensure that your order is made exactly to your specifications. Our custom load bearing vests come with a 1 year warranty for craftsmanship and materials to give you peace of mind knowing we back our proudly made in the USA products. Customer Service BlueStone Safety has a long standing history supporting and supplying law enforcement, military, and security agencies across the United States. We take great pride in manufacturing the highest quality body armor and concealment options at affordable prices to the military, law enforcement, and civilian markets. Using only the finest materials, our products are expertly handcrafted in the U.S.A. We look forward to serving all of your protection and concealment needs! OUR MISSION Our mission is to create custom load bearing vest carriers for law enforcement across the United States, to protect them from hip and lower back pain while maintaining a professional, functional, and uniform appearance. Frequently Asked Questions How do I change the payment info for an order? How do I change the payment info for an order? Contact Customer Service at 630-855-6032 Where is my order? Where is my order? Delivery dates vary based on the availability of the items you ordered. It could take up to 14 business days for the your order to arrive once your order has been shipped. If you still have further questions about your order, contact Customer Service at 630-855-6032 What is your return policy? What is your return policy? If you have an issue with an item that you receive, please contact us within 30 days of delivery and explain to us the issue with your product. From there, we can decide the best way to move forward (exchange, refund, etc.). We cannot accept returns of certain items, including: Custom made products. There will be absolutely no returns/ refunds on custom products, including custom load bearing vest carriers, custom molle pockets, custom holsters, body armor, etc. Any item that is returned more than 30 days after delivery. Any item that is not in its original condition, is damaged, or is missing parts. Is it safe to order online? Is it safe to order online? How does a Secure Site work? In plain English here's what happens when you place an order. First, you'll notice that you enter a secure site when a padlock icon appears in the status bar of your browser (usually at the bottom). This states that all of the information passed between your computer and our computer will be encrypted. Our computer will tell your computer how to encrypt all information passed between the two using encryption that can only be decoded on our server. Your computer will do such before sending any information onto the phone wire and out onto the Internet and eventually to our computer. When it reaches our server, it will be decoded and logged to our database for processing. Without the decoding key on our server, it is nearly impossible to decipher the encrypted data. What's involved in the checkout process? What's involved in the checkout process? There are 3 steps in the checkout process. Accurate completion of these steps will accelerate the processing of your order. Step 1: Shipping and billing addresses. We understand that sometimes you need to have your package shipped to a place other than where we'll be sending the bill. So whether you're at the Vatican installing a masterpiece of a window, or at work, we'll ship it where you'd like. Please make certain that the addresses are correct (including zip codes) so that the chosen carrier can deliver your package. Comments: Use the space provided on this page to make any necessary comments about your order. If you chose to pick up your order in the showroom, you'll be asked for a date when you'll be visiting us so we can be sure to have your order ready. Click on the 'No Comments' button if you do not need to make any comments. Step 2: Shipping Please read all of the information presented about our shipping policies. You will also be presented with a choice of shipping methods depending on the shipping address specified in Step 1. Step 3: Payment In this step you will be asked for an e-mail address where we can contact you if necessary. You'll also be presented with an order total. If you are paying by credit card, you will also be asked for that information in this step.